Booking · Terms & conditions
Booking terms and conditions.
A few simple terms that keep appointments running smoothly for everyone.
01
Cancellations
48 hours notice.
- Please give at least 48 hours notice to cancel or move an appointment.
- Changes made inside 48 hours may not be possible to accommodate.
- Appointments can be managed through the online booking page.
02
Late arrivals
Arriving on time.
- Appointments are held for a short grace period only.
- Late arrivals may mean a shortened treatment so the following client is not delayed.
- If you are running behind, message ahead and we will do what we can.
03
Patch tests
Required before tinting.
- A patch test is required 24 to 48 hours before a first tinting or lifting treatment.
- Appointments without a valid patch test cannot go ahead.
- Patch tests are quick and can be arranged in advance.
04
Suitability
Before your treatment.
- Please share any allergies, sensitivities, medication or skin conditions before booking.
- Some treatments may not be suitable and an alternative can be suggested.
- Treatments are carried out on clients aged 16 and over.